pass, ID, passport and connected issues

The following terms

  • pass,
  • ID,
  • passport,
  • obligation of identification and
  • obligatoin to carry

are quite often confused, mixed up or misunderstood. Let’s fix that:

pass

A “pass” can be any random document. For example a video-rental-shop-pass, bus pass, etc… The word has no official meaning. Everybody is allowed to invent and/or issue passes of all kind, for example a member pass for the “I-have-the-cuddliest-teddybear-ever”-club.

ID

An ID is a sovereign document which some countries issue to their citizens for identification purposes. An EU-issued ID grants entry to all EU-countries, as well as a limited amount of third countries. Most EU countries issue IDs in credit card format.

passport

A passport has, mainly, the same purpose as an ID. However it takes the form of a small booklet and is thus much less practical to carry. The empty pages provide space for endorsements by other countries, in most cases Visas and Entry- Exit stamps. When traveling to non-EU countries, a passport can be obligatory. Most well-known example: the United States of America.

obligation of identification

At least in Germany, the “obligation of identification” provides that every person in Germany is obliged to possess an ID or passport. If you don´t know the difference between possession and property I recommend to find out about the difference in detail(!). Let me say this much: Most people cannot call an ID or passport their property, since most issuing states will remain the proprietor. However, everybody whose ID/passpoer is laying around at home or in some hotel room is officially in its possession. In the UK, for example, no one is obliged to possess anything. Nevertheless, since no-one can leave (or re-enter) the UK without a passport, most UK citizens possess a passport anyway.

obligation to carry

An “obligation to carry” is in effect, when everybody is obliged to carry a specific document with them at all times. In (examples) Germany, Switzerland and the UK no-one is obliged to carry anything with them. Everyone is allowed to just walk around “as is”. However, if police wants to check someone it´s better if you can identify yourself by an official document, as otherwise they are allowed to take the individual with them for identification purposes. No fine or punishment would apply for not carrying official ID. Exceptions to the rule: When crossing a Schengen-border, everybody must be able to produce official identification. As such, when crossing borders, an “obligation to carry” applies throughout the Schengen-area. In (for example) the Netherlands and Belgium an “obligation to carry official ID” is in effect everywhere and at all times.

Exceptions:

Every rule has its exceptions. Not everyone in Germany must possess an ID, and under certain circumstances even a person in Germany or Switzerland must carry ID at all times. These exceptions are usually of no importance to normal citizens, especially as you will be made aware of these rules should they apply to you. Examples include if you’re in prison (no obligation to possess an ID), or if you have a license to carry a gun (when carrying a gun you´re obliged to also carry ID + the gun license).

SBB and their “via” choices

If you want to buy a ticket with the Swiss train service (SBB), you´d better already know the Swiss map and SBB’s tariff regulations in great detail. Otherwise you might unwittingly become a fare dodger.

Imagine you arrive at Zürich Airport without local knowledge, and want to visit someone in Uster (the suburb in which I happen to live):

From “Zürich Airport” to “Uster” the vending machine will present you with the following options:

AuswahlHow to chose the correct “via”? From a logical perspective anyone could assume “the less zones the cheaper” so I´ll best go “via Wallisellen” if I´m not in a rush. While that´s not always true, in this specific case it is (cheaper but slower…).

If you chose “via Wallisellen” the last thing to do is pay:

2_zusammenfassungYou, the latest SBB-customer (aka fare dodger), now have a ticket “Zürich Airport” to “Uster” “via Wallisellen”. You copy these details, 1:1, into the prepared SBB-Mobile-App to find a corresponding connection:

1_eingabeAll listed connections must be “via Wallisellen”, since that´s what you entered, right?

2_verbindungen

you just chose the next available one, leaving 15h32:

3_AuswahlIf you pay detailed attention you´ll be surprised: Change in Oerlikon?! Where is Wallisellen? So you go into the details and find the details as per below:4_Detail Wallisellen does appear, so this connection actually takes us “via Wallisellen”.

Still weary that something might be wrong you check all(!) other connections. They´re all the same – it´s always via Oerlikon (and also via Wallisellen). So you assume all is good…

 

 

 

 

If you´re not checked you´ll never know. However, if you are checked, you have to pay CHF 100 fine as a “fare dodger”. Reason: Oerlikon is already in Zürich’s “110”-Zone, the one we wanted to circumvent. The catch is that the vending machines and the SBB-Mobile-App handle connections differently. The vending machine looks at used zones in theoretically possible connetions. The SBB-App looks for “fastest connections”, where “passing through” counts as “via”.

If you want buy the proper ticket, you´ll have to know which connection passes through which zones. Something that is nearly impossible, especially for tourists.

SEPA

The newly introduced “Single European Payment Area” (SEPA) has a huge problem with its basic definition: The IBAN/BIC account number.

The IBAN (=International Bank Account Number) was supposed to be usable for €uro-wide transfers as well as direct debits. The creators of the SEPA-system have, unfortunately, not introduced truly uniform new €uro-wide account numbers.

Account numbers have merely been converted into a uniform format using their former constituent parts. Example for Germany:

Existing account:
account: 1234567890
sort code: 87654321

changed into:
IBAN: DE12876543211234567890
(where “DE” indicates the country, followed by 2 checksum digits, then the former sort code, and the old account number)

Details on all participating countries can be found on >>Wikipedia<<.

The problem is that the country can be immediately identified. As a consequence there are now forms which thwart the international purpose of the SEPA by requiring account numbers to start with “DE”. As an example see the online form of a German mobile phone operator:

IBAN-BIC-Maske

Technically banks now allow €uro-wide direct debits, but the faulty implementation ensures that customers can´t use this feature.

ebay feedback system

The feedback system is the core of what makes ebay run.

feedback –> trust –> business

—  vs.  —

no feedback –> no trust –> no business

Hence it´s in ebay´s own interest to keep fraud low and overall feedback positive. However, in their quest to achieve this, ebay overshots the mark:

How does the feedback-system work today?

  • member 1 (consumer) buys stuff from member 2 (vendor)
  • both consumer and vendor can then give their feedback

What´s the problem?

Whoever replies first loses out: The second party can base their opinion on the first party´s feedback.

As long as both are positive about the transaction, this is not a problem. But once you want to complain about someone… Will you really do it? Or will you refrain from giving negative feedback, because you are afraid that the other party might retaliate? Gotcha!

Many vendors turn this into a virtue: Check ebay for phrases such as “We only give feedback after we receive your feedback”. Most intriguing.

What could a solution be?

Once one party gives feedback, the other party should simply see a flag “feedback for transaction available” – but it shouldn´t reveal what the feedback is. Once the second party entered their feedback, both replies should irrevocably appear. No retaliation possible.

Of course, you say, most vendors know when a consumer isn´t happy. Such things usually have a “story” – thus the vendor can block “potentially” negative feedback by just not providing feedback. That´s where the second element comes into play:

After a specific deadline, all feedback given by any party should appear, but exactly from the same second it should no longer be possible to provide counter-feedback. Again: retaliation impossible.

Why doesn´t ebay want this?

At present, practically all ebayers have positive percentages between 99.0 and 99.9%. Everything below 99 is deemed unacceptable by consumers, so ebay needs to keep these values up. Otherwise, they fear, overall sales (and thus commissions) would go down.

However, if this suggestion changes the feedback culture towards a new scenario where 90% positive is deemed “good” and 95% “excellent”, consumers would finally have a real and reliable number to base their purchasing decision on. Rotten apples are filtered early on, as consumers can finally say what they really think. Replacing the current “friendly crap”.

Rates @ deutsche Post

European postal services, in cooperation with the European “Union”, remain a mystery to me. Sending packages throughout Germany/the EU highlights how national borders can still cause totally illogical outcomes.

Let´s compare: We want to send a fairly standardised package of 45/30/15cm and 2kg.

From Flensburg to Berchtesgaden                    From Aachen to Kelmis
(=within Germany)                                              (from Germany to Belgium)

A2K+F2B

>>map<< — click for — >>map<<
1092 km — distance — 10.4 km
10h20 — time to drive — 00h13
€ 4.10 — usual price — € 8.90

While the domestic package travels 10000% farther, and driving the distance by car would take 5000% longer, this very package is still ~50% cheaper.

Official reason:The international transport involves two companies, namely the German and Belgian postal services, while the domestic shipment is exclusively handled by one company. Please judge yourself how much sense this makes to you!

Queue @ deutsche Post

Postoffices throughout the world have different systems for queuing. These are:

One queue per counter — central queue — ticket/number system

Luckily, the “one queue per counter”-system has been virtually abolished. Nowadays there is a religious-like fight between central queues and ticket/number systems.

Look at a German post-office on a Saturday afternoon. “Central queue” system, waiting time is ~15-20 minutes. All people are bound to the queue. Should anyone leave their spot, the savage mob will make sure that they re-queue at the end.

This robs everyone of the opportunity to use the time in a meaningful manner, go elsewhere during the wait, or to look at all the lovely merchandise on offer. Result: No sale!

The Post´s counterpart in Switzerland uses a number/ticket-system. Result: No monotonous waiting. If the wait is too long, you can make use of that time. Some do whatever, others shop. Conveniently, the post office has a range of stuff on offer. Result: Sales and/or happy customers. Win – win. Should be a no-brainer?!

North Korea

I heard so much about NorthKorea, so in April 2011 I though: Go and see for yourself!

boarding pass

The only way to get there from Europe is via Beijing. A friend had set up base in Beijing, so I took this as a sign that I should go right now…

A few days later I found myself in a group, checking into a flight with Air Koryo (North Korean national airline) from Beijing to Pyongyang.

What was about to come, was the oddest journey of my life.

On arrival in Pyongyang, our group was picked up by our “guides”. These guides would stay with us 24/7 – the whole lenght of our stay. The complete itinerary is set in stone before tourists arrive.

Lebanon 2006

In July 2006, I visited Beirut/Lebanon. Unfortunately exactly at the time, when the last Israeli-Lebanese war started.

Being a Westerner, my last hope was “my” embassy, thinking they might be able to help out.

German Embassy:

  • Their phone was either busy or no-one answered.
  • After 100s of tries some lady showed mercy and picked up the phone. She also didn´t know what´s the right thing to do, especially since her daughter came to visit the day before the war broke out… I wasn´t entirely sure if I´m talking to Embassy personnel trained for emergencies, or someone from the Muppet Show.
  • She did write down my details, saying I´d be called back once the embassy finds out any specifics.
  • Relatives in Germany called the “Ministry of Foreign Affairs” in Berlin and were told the same thing: The details would be noted, and we shall receive a call back soon…
  • Every later enquiry always yielded the same reply: “We will call you back once we know”… Interestingly they never confirmed that we are on that list of people that would be contacted: Everyone´s details were administered on paper, hence it would be impossible to quickly check if someone is on that list or not.
  • No-one ever called. Not me, not my relatives.
  • Ever since I suspect that the “electronic registration system for Germans abroad” >>Elefand<< was triggered through the numerous following complaints?!

Belgian Embassy:

  • Call to Belgian Embassy, fist attempt: “We are in the process of organising an evacuation. We will call you once we know exactly. Give us your details, so we can call you back.”
  • Relatives in Belgium call the “centre de crise” in Brussels. Only from my family name, the employee in Brussels(!) saw my data, which I gave to the Embassy in Beirut(!) just 5 minutes earlier. “There is no need for double-registration, we will do what we can.”
  • 24 hours later: The Embassy calls me: “We will evacuate with buses, please be in Hamra-Street tomorrow morning at 07h00”
  • 10 Minutes later my relatives in Belgium were informed about the same thing. The “centre de crise” also informed them that they will get additional news once we cross the border into “safe” Syria.
  • That´s exactly what happened: We reconstructed that the “centre de crise” called my relatives in Belgium ~ 30 mins after our bus crossed the border. “Your loved ones are now in safe Syria, we will -again- let you know once they reach Damascus.” What a relief for those at home!

The bus convoy itself:

Some European Embassies organised said convoy of buses, to evacuate their citizens. All were ready to go, with an exception for the German bus: Because of some German law, every German citizen had to pay EUR 50 at the point of departure in Beirut, to make sure that the German state won´t incur losses through the evacuation. One rather extended German family had nothing with them, because (they claimed) their house was bombed the day before. Whatever the reason, they didn´t pay, and the drama lasted from 07h00 until 11h30. At that time employees of other embassies intervened: “Look, we´re all ready to go. If this was a technical problem with the bus, we´d understand and wait. But waiting for bureaucratic reasons, in such a precarious situation, is unacceptable. We´ll go now, and hope you´ll join us…” Suddenly it all worked out, and we started moving.

“Service” in Damascus

As I found out later, the German Embassy “dropped” their citizens at the airport in Damascus, wishing them all the best.

All flights and hotels were booked out, so some unlucky folks had to sleep in the airport´s parking lot.

The Belgian Ambassador to Damascus knew a priest of a local church, and asked him if he would provide the church as a temporary shelter in this extreme case. So a funny mix of Belgians remained in the church until everyone found a flight home, or some other accommodation. The Embassy also helped in organising these alternatives.

Last but not least I tried to inform the German authorities that I won´t need help from now, since I´m already safely out of Lebanon. As they couldn´t find me on their paper-based records(that´s how I found out about this), they couldn´t scratch me from the list. Nevertheless I never received any further feedback.